Facilities, good to know & important information

Information for your holiday

Here you’ll find all the information about our facilities & further detailed information.

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From A to Z

Good to know

Arrival
You can arrive any day of the week (Monday to Sunday). If you’re travelling by train, we’ll be happy to pick you up from Seebrugg am Schluchsee. Please let us know at the time of booking.

Bus / train
You can use all public buses and trains free of charge (Waldshut, Freiburg districts).

E-charging station
You can charge your e-car here. Please contact reception.

Bike
From the 2nd night you can rent our e-bikes for 3 hours free of charge (we also have bike trailers, rental fee € 15). Or you can bring your own bike with you. Bikes can be stored for free in our bike garage.

Half-board
Adults: can be booked from 3 nights for € 35 per person/day. Children up to 14: € 22 per child/day.

Dogs
We charge € 20 (excl. dog food) per day for your four-legged friend. Only one dog per room. Please bring a dog basket or blanket with you and keep your pet in your room during breakfast.

Internet
At the Tannenmühle, you can make use of the free WLAN in the public areas.

Visitor's tax
The visitor’s tax is € 3.00. For children aged between 6 and 15, the visitor’s tax is € 1.60.

Invoice
We accept EC cards (Maestro), Mastercard, Visa. You can also pay in cash.

Tobogganing
There are tobogganing slopes by the hotel. Hotel guests can rent sledges for free.

Wheelchair
Our restaurant at the Tannenmühle has a disabled toilet.

Let us spoil you

Our wellness treatments

Pure relaxation - on a holiday at the Tannenmühle you can enjoy the massage offers in our Schlüchtmühle resort for children and families. Our masseurs offer many different massages and wellness treatments.

Go to wellness brochure Book an appointment

Holiday with children

You can leave all these things at home

Baby bath, cot & baby phone
High chairs, games, painting set & crayons
Bed guard, bottle warmer, potty, toilet seat, stool, nappy bin, changing mat
Kettle, night light
Sledges
etc.

0% boredom – 100% fun

The Red Card

From a stay of 2 nights, we will give you the Red Card that you can use to experience your holiday just the way you like it. It gives you access to around 100 attractions that you can make use of once during your holiday.

Find out more All free attractions

When you arrive you will also receive the KONUS Card, which you can use to travel free of charge on all public transport in the Black Forest.

KONUS Card

All information at a glance

Our Betterspace tablets

On the tablets you’ll find all the information about the Tannenmühle and the valley of mills, as well as the best tips for excursions and tours in the nearby area.

It also has a baby phone app so that you can spend a relaxing evening in the restaurant and still keep an eye on your little ones.

A particular highlight are the 40 magazines that are available to read free of charge.

So pick up your tablets. They are available to all guests in the rooms free of charge.

Cancellation of individual rooms

Cancellations

The following cancellation charges apply in the event of cancellation, last-minute changes or early departure:

Up to 22 days before arrival: free cancellation. A processing fee of € 50 will be retained.
21 days or less before departure: 50% of the agreed price.
7 days or less before departure or early departure: 100% of the agreed price.